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PRIVACY POLICY
Last Updated: February 16, 2026
This Privacy Policy describes how www.soisu.com ("we," "us," or "our") collects, uses, discloses, and protects personal information of users ("you" or "your") who access our website. This Privacy Policy is designed to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
• Name
• Email address
• Phone number
• Postal address
• Any other information you voluntarily provide to us
1.2 Sensitive Personal Data or Information (SPDI)
As per the IT Rules, 2011, we may collect the following SPDI with your explicit consent:
• Passwords
• Financial information (bank account, credit card, debit card, or other payment instrument details)
• Any other information classified as sensitive under applicable law
1.3 Non-Personal Information
We automatically collect certain non-personal information, including:
• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on our website
• Referring website addresses
2. How We Collect Information
We collect information through:
• Direct interactions when you provide information through forms, subscriptions, or communications
• Automated technologies including cookies, web beacons, and similar tracking technologies
• Third-party sources with your consent
• Analytics tools such as Google Analytics
3. Purpose of Collection and Use of Information
We collect and use your information for the following lawful purposes:
• To provide, operate, and maintain our website and services
• To improve user experience and website functionality
• To communicate with you, including responding to your inquiries
• To send newsletters, updates, and promotional materials (with your consent)
• To analyze website usage and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• For any other purpose disclosed at the time of collection
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations.
4.2 Legal Requirements
We may disclose information when required by law, court order, or government regulations, or when we believe disclosure is necessary to:
• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Prevent fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
Types of cookies we use:
• Essential cookies: Necessary for website operation
• Analytics cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and settings
6. Data Security
We implement reasonable security practices and procedures as required under the IT Act, 2000 and IT Rules, 2011, including:
• Administrative safeguards
• Technical safeguards (encryption, firewalls, secure servers)
• Physical safeguards
• Access controls and authentication mechanisms
• Regular security audits and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will securely delete or anonymize it.
8. Your Rights Under Indian Law
Under the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, you have the following rights:
• Right to Access: You may request access to your personal information we hold
• Right to Correction: You may request correction of inaccurate or incomplete information
• Right to Erasure: You may request deletion of your personal information, subject to legal requirements
• Right to Withdraw Consent: You may withdraw consent for processing at any time
• Right to Data Portability: You may request your data in a structured, commonly used format
• Right to Grievance Redressal: You may lodge complaints regarding data processing
• Right to Nominate: You may nominate another individual to exercise your rights in the event of death or incapacity
To exercise these rights, please contact us using the details provided in the Contact section below.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. Parents or guardians who believe we have collected information from their child should contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Consent
By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. For sensitive personal data or information, we will obtain your explicit consent before collection.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes through prominent notice on our website or via email. Your continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
14. Grievance Officer
In accordance with the Information Technology Act, 2000, and rules made thereunder, we have appointed a Grievance Officer to address your concerns regarding data protection and privacy:
Name: [Grievance Officer Name]
Email: [grievance@soisu.com]
Phone: [Contact Number]
Address: [Complete Address]
The Grievance Officer will respond to complaints within one month from the date of receipt.
15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Website: www.soisu.com
Email: [contact@soisu.com]
Phone: [Contact Number]
Address: [Complete Business Address]
16. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in [City], India.
Acknowledgment
By using www.soisu.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.